Sylphone

More sales calls, more CRM adoption, greater ROI

Increase calls, increase productivity
Make more calls, faster and more efficiently. Remove the duplication of tasks, and the admin 'hassle' from your salespeople; let them focus on selling

Get accurate, real-time reports
Sylphone automatically and instantly updates the CRM, so sales managers get an up-to-the-minute view of sales

Increase user adoption
Get buy-in from your employees by making it easy for your salespeople to make calls, appointments, send documents, and to update the CRM - increase ROI

Features

Sylphone includes features that increase a salesperson's productivity, reduce admin and increase opportunities for the business:

Call-chaining maximizes your calling time, and means the next callis launched automatically once you have updated (with a single click) the previous contact.

To-Call Cart lets you create a quick to-call list, for contacts you want to call that day but who are not scheduled for a call-back. The features allows users to quickly and easily load contacts for call-chaining when they just want to concentrate on making calls.

Mobile CTI (computer telephony integration) gives Sylphone users a simple and very cost-effective solution for web-to-call and call-to-web. Call-to-web opens client details in your browser when you make or receive a call. Web-to-call starts a call with your mobile phone from your client details page. The mobile CTI feature in Sylphone allows seamless moving from inside to outside, from dsk to desk, and so on.

Instant indicators, dashboards in Sylphone allow users, managers and administrators to see data in real-time on call volume, velocity and duration.

Text-to-speech - Sylphone reads out each contact's details before you call.

Eyes-free mode is an ultra ergonomic mode when you need to work on the move. As well as text-to-speech for client details and action options, Sylphone allows users to make voice notes after each call, and to have that voice note read out to them automatically before they next call that contact.

30 day free trial

You can try Sylphone for 30 days free, to see how it fits for your business. There is no set-up cost, no complicated process, just a simple dowload. Sylphone 30 day free trial.

Key features:

Call-chaining
Mobile CTI
To-call Cart
Automatic callbacks
1-click, multiple actions
Text-to-speech
Eyes-free mode
Real-time sales data
Instant indicators & dashboards

Try Sylphone on a 30-day free trial

Customer testimonial:

Ma Santé Facile
(part of the Swiss Life Group)

"The CRM is updated instantly - the sales team have less admin, I get up-to-the-minute reports. Sylphone is just what we were looking for."

Sylphone is not a mobile CRM - it's much more sales rep-friendly

First and foremost, Sylphone was created for the sales rep. It is designed around their daily tasks - making calls, booking appointment, updtating client status, sending documents.

To-call list
Sylphone enables a sales rep to quickly organise their to-call list, make more calls, update the CRM automatically, and more. It's fast and easy-to-use.

No need to update the CRM separately
Plus there's no repeating the same task, such as booking an appointment, just to update the CRM. The CRM is already updated!

Work 'eyes-free'
Plus Sylphone enables you to work fast. You can even use Sylphone 'eyes-free' in ultra-ergonomic mode. You can chain your calls to work even fater, and you can update client/prospect status, send a document and launch the next call with a single 'click'.

Sylphone enables you to:

make calls to prospects from your database or company CRM system (eg. SugarCRM, Salesforce.com CRM ...) on your mobile phone
automatically & instantly update your records
send documents immediately by email
set call-back times and dates
send marketing emails and reminders
automatically and instantly update the CRM or client list when you perform any of these tasks

More calls, more efficiently

Sylphone is a smartphone application, that helps salespeople and client relations agents to:

make more calls
work more efficiently
capture client/prospect changes straight to their client list

Sylphone automatically updates a CRM or client list every time a salesperson calls a client, and lets you select actions (set a call-back, send an Email, update details...) and categorize the contacts with a simple gesture.

Sylphone enables sales and other customer-facing businesspeople to avoid duplication of tasks, because it automatically does the admin.

If a company has invested in a CRM but salespeople find it takes too much time away from calling, the investment can be wasted. If this happens, user adoption stays low, and sales managers can't get accurate and up-to-date reports. Plus data can be lost if a customer moves to a new agent.